Privacy statement


1. Application

This privacy statement applies to the collection, management and use of your data by Dimkisol NV. By using this website or our mobile applications, by using the services and the Wi-Fi network offered by Dimkisol NV you expressly agree with the way in which Dimkisol NV collects data.

2. Protection of privacy

Your personal data will be handled with care in accordance with applicable privacy legislation[1]. Dimkisol NV undertakes to take all necessary technical and organizational measures to: protect the personal data provided and collected against destruction, loss, accidental alteration, damage, accidental or unlawful access or any other unauthorized processing of personal data.

[1] Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 /EC (General Data Protection Regulation).

3. Collection of the data

Dimkisol NV can collect your contact details, such as address, e-mail, telephone number, etc., via contact forms, surveys, competitions, newsletters, social media, cookies, click-through behaviour, e-mails, navigation data, ...

4. Processing of the data

  • The person responsible for the processing
    The personal data that are collected are included in the address file of Dimkisol NV (Industrieweg 1413, 3540 Herk-de-Stad and company number BE 0421.523.990 ).
  • Processing purposes
    Dimkisol NV collects your personal data for various purposes, for example to conduct correspondence, provide information by means of newsletters or when you fill in a contact or request form on our website or send us an e-mail. your data will be used to answer or handle your question. This data is not used for other purposes. The legal basis for processing your personal data (consent of the data subject, necessary for the execution of an agreement, necessary to comply with a legal obligation, necessary for the performance of a task in the public interest) depends on the intended purposes.

5. Profiling for marketing purposes

Profiling can be described as any form of automated processing of personal data in which this data is used to evaluate certain personal aspects relating to the individual, in particular to analyze or predict elements relating to his/her personal preferences and interests. It is possible that Dimkisol NV processes your personal data for profiling purposes and making decisions based on a profile, including analyzing the data and drawing up statistics, models and profiles, and this for the purposes stated in 3.4.

As far as possible, Dimkisol NV only uses anonymous or pseudonymous data for profiling.

6. Collection of data on website usage behavior

In addition to the use of cookies, Dimkisol NV records data when the website is visited and used. This information is anonymized to the best of our ability and only collected for statistical purposes and to be able to continue to improve the website. In some cases, data may or may not be obtained through a third party.
This data may include but is not limited to: the visitor's IP address and the date and time a page was requested, searches performed and whether or not they yielded a correct result, number of times a file was downloaded, ...

For the collection of this data, Dimkisol NV uses both standard website usage logs and third-party systems, including: Google Analytics and SiteImprove.

7. Data retention period

Dimkisol NV does not store your data longer than necessary and as long as it can effectively serve you in accordance with this privacy statement. After that, your data will be deleted.

8. Transfer to Third Parties

Dimkisol NV will not sell or rent your data to companies or persons and considers your data to be confidential information. Occasionally Dimkisol NV calls on an external processor. This means, among other things, that we temporarily pass on data to third parties for certain tasks or investigations.
If this happens, Dimkisol NV will always ensure that your data is treated confidentially and is used in a secure manner. Dimkisol NV also records this contractually with these processors. For example, these processors will never be allowed to use your data on their own initiative and your data must be deleted as soon as those processors have completed the assignment.

9. Rights with regard to your data

You have the option at all times to exercise your rights as described in the General Data Protection Regulation. You can exercise the following rights:

a) Right to information and access

You have the right to be informed whether Dimkisol NV processes your personal data and when this is the case, to obtain free access and to request a copy of the personal data that we collect about you.

b) Right to correction

If you determine that your data is incorrect or incomplete, you can ask us to correct it.

c) Right to erasure

The legislation provides in certain cases to have your personal data deleted.

This is the case when:

  • your personal data is no longer necessary for the purposes for which we collected it;
  • the processing of your data is based solely on your consent and you decide to withdraw it;

However, the right to erasure is not absolute. Dimkisol NV has the right to continue to store your data when necessary for, among other things:

  • compliance with a legal obligation;
  • the establishment, exercise or substantiation of a legal claim.

d) Right to restriction of processing

In certain cases, you can ask to limit the processing of your personal data. We will continue to store your data, but we will limit its use.

This is the case, for example, when:

  • you dispute the correctness of a personal data, during the period that Dimkisol NV needs to check that correctness;
  • your data are no longer necessary to achieve the purposes of the processing, but you need them for the establishment, exercise or defense of legal claims.

e) Right to transferability

In certain cases, you have the right to have the personal data you have provided to us either transferred to you or transferred directly by Dimkisol NV to another controller, provided this is technically feasible.

f) Right not to be the subject of a decision based solely on automated processing, including profiling, that may produce legal effects concerning you or have a significant similar impact on you.

It is the policy of Dimkisol NV that you will not be the subject of a decision based solely on automated processing, including profiling, and that may produce legal consequences relating to you or may have a significant similar impact on you.

g) The right to withdraw your consent

If the processing by Dimkisol NV is based on your consent, you can revoke the consent you have given at any time. For example, you can always unsubscribe from our newsletters.

How can you exercise your rights?

To exercise your rights, please visit the contact page on this website.

If the conditions are met, Dimkisol NV will answer your question as soon as possible and inform you about this. We may first ask for additional information to confirm your identity and to ensure that the request is from you.
Exercising your rights is free of charge.

With regard to the newsletter, you can always adjust your data via the link 'adjust preferences', which you will find in every newsletter. If you no longer wish to receive newsletters, you can unsubscribe via the 'unsubscribe' link in each newsletter.

h) Right to lodge a complaint with a supervisory authority

If you believe that the processing of personal data is in violation of the applicable privacy legislation, you also have the right to file a complaint with the Flemish Supervisory Commission or the federal Data Protection Authority, with the following contact details:

Flemish Supervisory Committee
Koning Albert II-laan 15
1210 Brussels

Data Protection Authority
Drukpersstraat 35
1000 Brussels

10. DPO

Dimkisol NV has appointed a Data protection offcier (DPO). THe DPO monitors the application of the legal obligations concerning data protection. You can address the officer if you have any questions concerning the exercise of the rights listed above.

Dimkisol NV
Industrieweg 1413
3540 Herk-de-Stad

contact us

Industrieweg 1413, 3540 Herk-de-Stad

013 55 36 97

BE 0421.523.990